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Systems Integrators and VARs need to look beyond existing ecosystems of vendors. Beyond the cosy preferred supplier relationships. And, certainly, beyond the sub-standard, legacy technology providers that are holding British businesses back. The enterprise is demanding more and you should be demanding more from your vendor network too. |
What should I take away from this? The underlying lack of trust in the channel model is one that emerges in several areas of our report The good news is that many of the enterprises’ frustrations can easily be remedied through more product flexibility (67%), evidence of benchmarking (58%) and investment in vendor selection (58%). 4 out of 10 buyers (39%) say that the channel needs to improve the quality of joined up working between client, partner and vendor. This presents an opportunity for SIs and VARs to demonstrate real transparency and begin the process of rebuilding trust. By engaging customers more regularly and working in partnership – based on long term objectives – the channel can get back to doing what it does best…providing a truly Business Grade service to Business Grade enterprises. |
TalkTalk Business works with Systems Integrators to deliver solutions that enable cost-saving, improved productivity and market expansion. Visit our website to learn more about our solutions for the channel, with videos, downloads and more. |